Western Suburbs Endoscopy Services

I am pleased to write to you to confirm my intention to share with my professional colleagues, information regarding IT Operations as a new service provider to Western Suburbs Endoscopy Services (WSES). As I have mentioned previously, I firmly believe in letting professional colleagues know if I have a particularly positive experience with a service provider. We at Western Suburbs Endoscopy Services are very satisfied with our experience of IT Operations, and thought a letter expressing that would be appropriate, and useful for your business.

Our agreement with IT Operations to supply and install a local area network for our Day Procedure Centre and to then provide us with ongoing technical support under a Technical Support Agreement has to date been fully acted upon. The efficiency and professionalism of the network build activity itself, and the post-implementation support IT Operations offered our staff, made any disruption to our day-to-day operations and service provision minimal - an absolute necessity given the nature of our business and the desired optimum outcome of any business.

The conscientious, friendly, and professional manner in which IT Operations operates, and your experience with IT in medical practices, has seen the timely resolution of difficulties our staff have encountered with the new, setup. Of particular note in this regard is Chris Ricks; Chris’s ability, knowledge and personality has ensured that any anxious moments during this period have been overcome easily, allowing our staff to become acquainted with a slightly different, but improved, IT environment.

In summary, we at Western Suburbs Endoscopy Services appreciate the value IT Operations delivers as an IT services supplier, and we confidently look forward to a continuing high level of support and the assured stability of our IT.